Trigger Actions using Integrations

Dropthought integrates with popular CRM, support, and collaboration tools to simplify customer feedback management.

It connects with HubSpot, Salesforce, Microsoft Dynamics CRM, Freshdesk, and Zendesk to help businesses collect and analyze customer insights.

Integrations with Slack and Jira enable teams to respond quickly to feedback, while 24/7 Software uses Dropthought to improve operations.

These connections make it easier for businesses to enhance customer experience and make informed decisions.

1. HubSpot – Dropthought integrates with HubSpot to help businesses collect and analyze customer feedback within their marketing, sales, and service pipelines. This allows teams to improve customer engagement and make data-driven decisions.
   

2. Microsoft Dynamics CRM – By integrating with Dropthought, Microsoft Dynamics CRM enables businesses to capture real-time customer feedback and insights directly within their CRM system. This helps improve customer service and optimize sales strategies.
   

3. Salesforce – Dropthought works with Salesforce to bring real-time customer sentiment analysis into dashboards and reports. This helps businesses track customer satisfaction and take quick action based on insights.
   

4. Slack – The Dropthought integration with Slack delivers instant feedback notifications to teams, ensuring they can respond promptly. It helps streamline internal collaboration and improves overall customer experience management.
   

5. dtworks – The dtWorks integration with Dropthought enables a two-way data flow. It automatically creates tickets in dtWorks and sends a program when closed.
   

6. Freshdesk – Dropthought enhances Freshdesk by embedding customer feedback tools within the ticketing system. This allows support teams to understand customer concerns better and improve service quality.
   

7. Zendesk – Integrating Dropthought with Zendesk helps businesses collect customer feedback directly from support interactions. This ensures support teams have the insights needed to enhance customer experience.
   

8. Jira – Dropthought connects with Jira to gather feedback from employees and customers about software projects. This helps teams refine workflows and improve product development.
   

9. 24/7 Software – By integrating with Dropthought, 24/7 Software collects real-time feedback for incident and facility management. This helps organizations enhance operational efficiency and customer satisfaction.