Trigger Actions with Slack Workflows

Prerequisite

1. Enable the integration from the Slack Integrations page.

2. Enable the workflow as required.

Get Notified on Slack

Using this workflow, you get notified on the desired Slack channel whenever the trigger condition is satisfied. 

Follow the below steps to set up the trigger:

1. Create a new trigger or edit an existing one.
   

2. After specifying the trigger conditions, click the Add action button.

   

    

3. Select Set up Workflows on Slack from the Select Action(s) screen.

   

    

4. Then click on Get notified on Slack immediately.

   

5. Fill in the relevant details:

   1. Slack Channel Name or ID, customize the notification message, and use tags to mention the channel participant’s name.

   2. Check the box labelled add respondent's feedback to the message to get the response received on the Slack notification.
      

6. Click on Apply & Save.

   

7. The action card will be created. You can edit and delete anytime in the future.
   

8. To activate the trigger, ensure that your trigger status is turned ON by clicking on the toggle at the top-right corner.