Question Types

Dt lite

All question types except the Respondent Tracker are available to DT Lite users.

Enterprise

Rating Question

Dropthought allows you to add rating questions for the survey. You can choose from amongst 5 types of rating questions, where your respondents can quickly provide their rating for an item or statement.
With scale type, respondents can provide ratings based on a number scale.

Type: Rating type questions can be displayed in the following ways:

1. Smiley

2. Scale

3. Star

4. Heart

5. Thumb

Scale:
The Smiley, Star, Heart and Thumb Rating scale can range from 1 to 5. However, for Scale rating, the scale can reach a maximum of ten.

You can also reverse the scale labels for smiley type of rating questions.

Use answer for metric score: Click on the checkbox to use the response for calculating metric scores.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Multiple Choice

Multiple Choice is a simple question type that allows respondents to select one choice from several choices. In multiple-choice questions, the default response type is a single response. You can change your selection by clicking the response type's dropdown menu.
Choose the question and response type first and then enter the question. If you don't, you'll have to rewrite the question.

Response Type:

1. Single Response

2. Multiple Response

3. Dropdown

Number of Choices:
By default, all response types will have three choices. However, Number of maximum options you can add up to:
Single choice- up to 20 responses
Multiple choice-up to 20 responses
Dropdown choice-up to 200 responses

Add Other Option: By including the Add Other option, respondents can submit an alternative response if none of the available answer choices applies to them. You can also enter a placeholder text in the input area.

Use answer for metadata: Click on the checkbox to use the answers to the selected question as information about the survey-taker. When you choose it, you will get an option to select a ‘Metadata Type.’ Use this to define the data type of the information you collect (e.g., text, number, date, etc.). This data type will make it easier to apply appropriate data filters while analyzing survey results.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Open Ended

Open-ended questions provide respondents the freedom and opportunity to add as much (or as little) detail as they wish. They are not restricted to simple one-word answers (such as yes or no). As a result, the answer type can be either long or short text.

Characters Limit:
The long text allows you to enter up to 4000 characters, while the Short text allows you to enter up to 64 characters.

Advance validations
Between

• Short Text: between 1 and 64

• Long Text: between 1 and 4000
  Allows to set a character limit range for responses

Equal To

• Short Text: equal to 64

• Long Text: equal to 4000
  Allows to set an exact character count required for responses.

Placeholder text: You can click on the checkbox and enter a placeholder text of your choice that will appear in the text input area, encouraging the survey takers to give feedback.

Use answer for metadata: Click on the checkbox to use the answers to the selected question as information about the survey-taker. When you choose it, you will get an option to select a ‘Metadata Type.’ Use this to define the data type of the information you collect (e.g., text, number, date, etc.). This data type will make it easier to apply appropriate data filters while analyzing survey results.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Add prefix: You can now add pre-fix as part of the answer in open-ended questions to guide respondents.

For example, in a "Mobile Number" field, you can add the country code (+91) beforehand so users only need to enter their 10-digit number. This reduces confusion and keeps the data consistent.

Multiple Open-Ended

Multiple open-ended questions provide respondents the freedom and opportunity to add as much (or as little) detail as they wish. They are not restricted to simple one-word answers (such as yes or no). As a result, the answer type can be either long or short text.

No. of Labels:

You can add a minimum of 2 labels and a maximum of 10. By default, there will be three labels added to the question.

Characters Limit:
The question type allows the respondents to add a response with up to 64 characters.

Advance validations

Between

• Short Text: between 1 and 64

• Long Text: between 1 and 4000
  Enables character limit range for each input field in multiple responses.

Equals to

• Short Text: equal to 64

• Long Text: equal to 4000
  Applies an exact character count to each response field

Use answer for metadata: Click on the checkbox to use the answers to the selected question as information about the survey-taker. When you choose it, you will get an option to select a ‘Metadata Type.’ Use this to define the data type of the information you collect (e.g., text, number, date, etc.). This data type will make it easier to apply appropriate data filters while analyzing survey results.

Mandatory/Optional:  You can select if you want the respondent to proceed if they respond to all the rows, at least one of the rows, or none at all.


Add prefix: You can now add pre-fix as part of the answer in Mutiple Open-ended questions to guide respondents.

For example, in a "Mobile Number" field, you can add the country code (+91) beforehand so users only need to enter their 10-digit number. This reduces confusion and keeps the data consistent.

NPS

NPS is the acronym for Net Promoter Score. It is one of the most prevalent industry-standard indicators of customer loyalty.

The respondents' NPS rankings range from 0 to 10, with 0 being the least probable and 10 being the most likely.

You can edit the NPS question based on your brand. When you select the NPS question, you can complete the question “On a scale of 0-10, how likely are you to recommend us to” with suitable text like “friends and family” or “friends and colleagues”. You can also modify the brand name using a textbox to uphold the integrity of the NPS question.

Question Type: Select the question type as NPS from the dropdown.

Measuring NPS for: Use this field to enter the name for your company, product, or service, etc., that you want to collect Net Promoter Score.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Respondent Tracker

Respondent Tracker is used to keep track of the same respondents across different surveys to create a timeline and a profile for that respondent.

Question Type: Select the question type as Respondent Tracker from the dropdown.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Add prefix: You can now add pre-fix as part of the answer in Response-tracker questions to guide respondents.

For example, in a "Mobile Number" field, you can add the country code (+91) beforehand so users only need to enter their 10-digit number. This reduces confusion and keeps the data consistent.

Ranking Question

The ranking question type allows your respondents to rank various options provided against a question. When you add a ranking question to your program, the respondents can drag and drop it in the order of ranking they would like to submit.

Number of Choices:
By default, you will have 2 choices and can add up to 10 choices.

Allow respondents to rank N/A: By selecting the checkbox, your respondents can mark any options from the list you provided as N/A.

Respondents may rank an item as NA if they lack experience or knowledge about it. An NA option can prevent frustration and lead to a better survey experience.
For example, in a sports survey, a respondent may be asked to rate their experience with merchandise. If they have never looked up merchandise during the game, they may choose to rank that aspect as NA to improve data quality.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Slider Rating

A slider rating question allows the respondents to provide a scale rating by dragging the cursor toward the highest or lowest rating.

Scale Range:
You can set the rating slider to a scale of up to 100.

Include custom labels & center label: By having the check-box selected-

1. You can label the upper and lower limits on the scale.

2. You can add a center label, allowing the respondent to decide better while providing the rating.

Both are optional, and the scale always displays upper and lower limit numerals.

Required: Select ‘Yes’ if you want to make it mandatory for survey takers to answer the question. Select ‘No’ if you're going to keep it optional.

Matrix Rating

Matrix rating scale questions gather data on multiple attributes or features of a product, service, or concept. They help researchers understand the importance of each attribute, making them valuable for measuring attitudes or preferences.

Scale (Column Labels): You can set up to 10 ratings. The minimum number of columns is set to 2. By default, you will have 3 columns added. 

Rows (Row Labels or Attributes): You can add up to 10 options to rate. The minimum number of rows is set to 2. By default, you will have 3 rows added. 

Use answer for metric score: Click on the checkbox to use the response for tracking metric scores.

Required: You can also set mandatory responses for

1. Response required for all rows

2. Response required for atleast 1 row

3. Response optional for all rows

Actions:

Delete Question: click on the action to delete the question as a whole

Re-order Questions: click to re-order the options added to the question

Matrix Choice

Matrix choice questions gather data about various attributes of similar lines of products, services, or concepts. The question type will be displayed in a grid of rows and columns. It will save time effort and reduce the overall number of questions.

Matrix Choices(Column Labels): You can set up to 10 ratings. The minimum number of columns is set to 2. By default, you will have 3 columns added. 

Matrix Rows (Row Labels): You can add up to 10 options to rate. The minimum number of rows is set to 2. By default, you will have 3 rows added. 

Required: You can also set mandatory responses for

1. Response required for all rows

2. Response required for atleast 1 row

3. Response optional for all rows

Actions:

Delete Question: click on the action to delete the question.

Re-order Questions: click to re-order the options added to the question.

Picture Choice

The picture choice questions allow the users to choose their desired options by referring to the uploaded images. This enhances the readability and response time. You can set up the question as a single-select or multiple-choice based on your preference.

You can upload images of formats: .jpg, .jpeg, .png, .svg.

The maximum file upload size is 2 MB per file and 50 MB. Please ensure that you are uploading images with an aspect ratio of 4:3.

Response Type:

1. Single Response

2. Multiple Response 

Number of Choices: By default, you will have 2 choices and can add up to 10.

Add Other Option: You can add an optional image upload choice. This is handy when you want respondents to upload an image of their choice apart from your provided options.

Use answer for metadata: Click on the checkbox to use the answers to the selected question as information about the respondent. When you choose it, you will get an option to select a ‘Metadata Type.’ Use this to define the data type of the information you collect (e.g., text, number, date, etc.). This data type will make it easier to apply appropriate data filters while analyzing survey results.

Required: Select ‘Yes’ if you want to make it mandatory for respondents to answer the question. Select ‘No’ if you're going to keep it optional.

Allow to view full picture:
You can enable the Allow to view full picture option, allowing respondents to click an expand icon to view the full-size image if the checkbox is selected. This step is optional.

Align your choices:
By clicking " Align your choices " from the side panel, you can select your preferred alignment option to position your labels.

File Upload

The question type allows you to gather responses in the form of files. You can choose the acceptable formats and enhance your end-user experience. The maximum upload size of a file is 16 Mb.

Allow multiple file upload: You can allow multiple file uploads as a response to your question. This will be disabled by default.

Acceptable file formats: You can choose from a range of file formats. These are listed into categories such as document, image, audio, and video.

Required: Select ‘Yes’ if you want to make it mandatory for respondents to answer the question. Select ‘No’ if you want to keep it optional.

Poll- Trigger

The poll-trigger helps in organizing and understanding responses.

Your question will be in the question operators like single-choice questions. For checkbox polls (where you can pick more than one answer), you'll see up to 10 choices at once. If you choose "other," it becomes an option.

• Polling Response: Checkbox (acts as an Equal to)

• Values displayed per question in the list - Maximum of 10.

Statement Question

Statement question type allows you to add quotes or any important message.

To apply skip logic, you can have it as the only question on a page.

Statement questions do not have the option of being mandatory or not since there are no answers. Questions that are statements won't appear on the Questions and Respondents screens because they don't provide any result values. These statement questions won't be counted in the total number of questions on the overview screen.

• Data types allowed: Alphabets, numbers,, special characters, symbols, and punctuation.

• Character count: 2000

Show Quotation Marks- Check the box to add Quotation marks to your statements.

Add image above the statement: Check the box to place the uploaded image above the statement added. The size is the default size of the image user uploads and if the image is larger than the content width then it will be equal to the width of the content.

Add URL below the statement- When you have URL as part of the statement question, check the box to place the URL below the statement you have added.

Poll Question

Poll questions are a great way to engage respondents . These questions are often used in programs (surveys)to gather respondents' opinions, preferences, or feedback.

Response Type:

1. Single Response

Number of Choices: By default, you will have 3 choices and can add up to 10.

                        Default number of choices = 3.

                         Minimum no. of choices = 2

                         Maximum no. of choices = 10

Add Other Option: Check the box that says 'Add other option' if you want respondents to share their opinions, not just the ones we give in the question. Further, enter the placeholder text. By default, it will be 'What's on your mind?’' but you can change it. 

Use answer for metadata: Click on the checkbox to use the answers to the selected question as information about the respondent. When you select it, you will get an option to select a ‘Metadata Type.’ Use this to define the data type of the information you collect (e.g., text, number, date, etc.). This data type will make it easier to apply appropriate data filters while analyzing survey results. Open-ended and single-response questions can be answered as metadata.

Required: Select ‘Yes’ if you want to make it mandatory for respondents to answer the question. Select ‘No’ if you want to keep it optional.