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FAQ (Dropthought Kiosk App)

  1. What is the Dropthought Kiosk App?
    A kiosk app is an application that allows individuals to provide feedback using a tablet in a specific location. It enables businesses to gather feedback from customers, even if they are anonymous, which can be used to enhance their products or services.

  2. How can you download a Dropthought Kiosk App?
    The kiosk app can be downloaded and used only on your Android tablet and iPad.

    Download links: Android | iOS

  3. Should I be an Admin in Dropthought to link a kiosk app with the organization’s Dropthought account?
    Yes, you should be an Admin to link a kiosk app with the organization’s Dropthought account.

  4. What are the various methods by which I can log in to a kiosk app?
    Logging in to the kiosk app also means linking it with the organization’s Dropthought Account.
    There are two ways in which you can link a kiosk app:

Learn more : Using the QR code on the Dropthought Enterprise App - Scan QR
Using Token ID from the Dropthought Enterprise App - Token ID

  1. Is there a limit to the number of Kiosk devices that can be added to an organization’s Dropthought account?
    Yes, the number of Kiosk devices that can be added is limited. However, you can modify this limit by contacting our CS Team at cs@dropthought.com.

  2. Is there a limit to the number of devices that can be linked using a QR code or Token ID?
    Yes, the number of Kiosk devices that can be linked using a QR code or Token ID is limited. However, you can modify this limit by contacting our CS Team at cs@dropthought.com.
    You will be prompted with a message as shown below upon reaching the limit.

  3. Is there a limit to the number of surveys that can be assigned to a kiosk?
    The number of surveys that can be assigned is unlimited. However, a kiosk app can display only one survey at a time.
    You can choose which survey to display from the list of assigned surveys.

Learn more: How to enable kiosk as a distribution channel for a survey- Link Kiosk

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 6.) What does the screen look like when someone logs into the kiosk app?

Here is the login screen

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Here is the admin panel after login

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feedback-img (1).png

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