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SMS

SMS is the distribution channel that boosts your response rate. It can also enhance your program engagement, especially when you have to connect with an audience without internet access. 

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This article will help you understand:

  1. How do you enable SMS as a distribution channel for your Dropthought account?

  2. How do we send out programs via SMS?


Send Program via SMS

Note: Use the appropriate tools to access the distribution channels that suit you best.

Follow the below steps to send out a program via SMS:

  1. Navigate to the required program’s Distribution tab.

  1. Set up the program activation time and date. Follow steps 1 to 8 with the Distribution tab article.

  2. Schedule the email by selecting the first button under Send Email/SMS/Whatsapp option (refer to Schedule Survey in Distribution Channels).

  3. Toggle ON the button for SMS as Distribution Channel.

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  4. Add the message you wish to send. 

  5. Additionally, you can use metadata tags to personalize the message body.
    Click on image-20240805-041639.png to choose the metadata of the selected list.

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  6. Additionally, you can personalize the message with emojis, making it more engaging and welcoming.

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  7. Check on the Program Opt-out box to add an option to opt-out from such messages.

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  8. Upon adding the message, click Publish to send programs to the selected recipient list.


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